Last updated: [2025]

Zhiyana Store (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

When you interact with Zhiyana Store, we may collect the following types of information:

  • Personal Information:
    Name, email address, billing address, shipping address, phone number, and payment details.
  • Order Information:
    Products purchased, order history, transaction details, and delivery information.
  • Technical Information:
    IP address, browser type, device information, and website usage data collected through cookies and similar technologies.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate with you about purchases, updates, or support requests
  • Improve our website, services, and customer experience
  • Prevent fraud and ensure website security
  • Comply with legal and regulatory obligations

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential website functionality
  • Analyze website traffic and performance
  • Personalize content and improve user experience

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third parties only when necessary, including:

  • Payment processors
  • Shipping and fulfillment partners
  • Website hosting and analytics providers

All third parties are required to handle your data securely and in accordance with applicable privacy laws.

5. Data Security

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict certain data processing
  • Withdraw consent where applicable

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Email: support@zhiyanastore.com
Address:
Zhiyana Store
42 Healthway Street
London, EC1A 4NX
United Kingdom